b"CARES Annual Report 2020 | 17Dr. Vithalani lets the staff know when they have provided care for patients who have return of spontaneous circulation (ROSC) and who survives. Survivors willing to share their experience are often introduced to EMS and telecommunicator staff.Oh man, we get really excited when that happens, Lindy said. Its really awesome to meet someone face-to-face and to know we played a part in saving their life.Dr. Vithalanis agency responded to 1,141 CARES OHCAs in 2020 and has used the dispatch module since January 2019. We listen to all cases of OHCA to gather the T-CPR module information, and formally audit a sample of our cardiac arrests according to our Medical Priority Dispatch System guidelines, he said. The T-CPR quality improvement efforts have helped us set our baseline. Moving forward, it will allow us to track where things are, and whether we are 'in control' of our processes. T-CPR process data from MedStar Mobile Healthcare in Ft. Worth, Texas, which has been using the CARES Dispatch Module to collect and track key T-CPR metrics since January 2019.Reviewing OHCA recordings can be time and labor intensive. Per CPR Lifelinks7, the free federal implementation toolkit for optimizing T-CPR and EMS High-Performance CPR, it is important to note that, if a 9-1-1 center isnt able to review all cardiac arrest recordings as recommended, it should create a sustainable plan for reviewing as many as possible.When used for reporting and feedback with individual telecommunicators, these reviews are an indispensable quality-improvement tool, said Dr. Ben Bobrow, Principal Investigator for CPR LifeLinks and Chair of Emergency Medicine at McGovern Medical School in the University of Texas Medical Center at Houston. Measurement alone improves the care we provide and allows us to identify successful practices through benchmarking over time. 7 https://www.ems.gov/projects/cpr-lifelinks.html"